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Call us: (03) 5255 1540

18 The Terrace, Ocean Grove, 3226

Email: enquiries@oceangrovebowls.com.au


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Responsible Service

Ocean Grove Bowling Club is committed to the highest levels of responsible service and customer care.
We have policies and procedures in place to ensure our staff deliver our services in a manner maximizes customer enjoyment in a social environment and minimizes the potential for harm.

Responsible Service of Alcohol Policy

Ocean Grove Bowling Club maintains that the responsible service of alcohol is a responsibility shared by both the venue and the customer.
For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice.
We recognize that alcohol abuse and alcohol consumption by minors are serious social issues.
Our staff are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers.  We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.

Responsible Gambling/Customer Care Policy

Whilst gambling is a social activity enjoyed responsibly by the vast majority of customers, Ocean Grove Bowling Club recognizes that problem gambling  is a serious social issue and that a small proportion of customers are harmed by their gambling activities.
Ocean Grove Bowling Club maintains that the industry, government, community and individual have a shared responsibility for the promotion, development and practice of responsible gambling.
For our part, we are committed to our staff trained in responsible gambling practices to encourage customers to engage with their gambling as a social and recreational activity in a supportive environment.

Our Responsible Gambling Code of Conduct outlines our practices that support our commitment to responsible gambling and customer care.

pdfClick here to view the Ocean Grove Bowling Club Inc Responsible Gambling Code of Conduct

Click here to view the Ocean Grove Bowling Club Inc Responsible Gambling code of Conduct in other languages

Click here to view the website - Understanding Money

pdfClick here to view the Self Exclusion Program

Click here to view wth Problem Gambling Website

pdfClick here to view the Keno Responsible Gaming Code